Support Overview
FastSoft offers world-class support to help customers fully leverage the value of their FastSoft investment. Our trained technical support staff is available around the clock to help customers and partners quickly and easily use, manage, and troubleshoot FastSoft products. In addition, FastSoft provides a wide variety of online support materials to answer most questions.
Customer Support Site
Customers can log in to the secure Customer Support Web Site to access a wide variety of self-help resources.
Customer Support Log In
The Customer Support site provides access to:
- software upgrades
- extensive product documentation
- account information
- a knowledge base and error message database
If you are experiencing problems with a FastSoft product, you can submit a support request from the support web site. Submitting a support request creates a case and notifies our dedicated support representatives who will be happy to assist you. You may also call (877) FAST-187 (877–327-8187), or email support@fastsoft.com.